Funeral Homes and Cemeteries

Screening Criteria for Funeral Homes or Cemeteries:

“Pre-Screened and Qualified™”

Funeral Home and Cemetery Requirements:

  • Must disclose upon request that whether the provider is Family-Owned and Operated or Corporate Owned
  • Must disclose how long they have been in business with current ownership
  • Maintain 24-hour phone support, 365 days a year
  • Must keep a facility and state license publicly displayed
  • Must comply with The Funeral Rule which is created and mandated by the Federal Trade Commission,
  • Have a readily available “General Price List” upon request – this must also be discussed with anyone who either calls on the phone or visits in person, as well as made available at every arrangement conference
  • Must comply with the regulations of the Occupational Safety Health Organization,, which confirms strict rules and regulations regarding the safety of their employees and clients
  • Be considered either a full-service facility, or have readily available full-service capabilities including a chapel
  • If there is an on-site crematory, it must be licensed and there must also be a certified person who is permitted to operate
  • All remains must be embalmed or refrigerated within 24 hours
  • Must disclose if they shelter and prepare the remains in the same facility where the family arrangements are
  • Detail their selection process, whether they maintain a separate room, performed online, via books, or other methods
  • Disclose whether they maintain merchandise on sight
  • Disclose if they allow families to use their services in conjunction with another home or cemetery
  • Maintain an active membership in good standing with industry leading associations such as the National Funeral Directors Association, or the International Cemetery, Cremation and Funeral Association,
  • If the services offered and provided include funeral planning, preplanning, pre need, or final expense, this must be disclosed and there must be proper licensing and cooperation with state and regulatory authorities
  • Disclose any current or past disciplinary actions with either the State Board or the Better Business Bureau